Frequently Asked Questions
Answers to common questions about our service.
General questions
Which marketplaces do you format for?
AutoTrader, Cars.com, CarGurus, eBay Motors and custom website sizes.
Do you work with studios and independent photographers?
Yes - dealers, studios and photographers worldwide use our service.
Can I get a free trial?
Yes - send a couple of sample photos and we will edit them free so you can judge the quality.
Satisfaction guarantee
Your satisfaction is guaranteed. Every set is quality-checked before delivery, and if a delivered image does not match the instructions you gave us, we will rework it free of charge until it does.
Revision policy
Free revisions on delivered work: if anything in a delivered set does not follow your original instructions - background, color, cropping or branding - send it back with your notes and we will revise it free of charge. A new style or new instructions beyond the original order can be quoted separately.